In order to repay the support of users and stabilize the interests of users and the needs of market economy development, our factory launches perfect pre-sale, middle-sale and after-sale services and implements a life-long guarantee system for products and spare parts.
1. Truly and detailedly introduce the company's products to users, and provide complete technical information.
2. Listen to the user's suggestions, and if necessary, check the working conditions on site to help users select models and recommend reasonable products. When designing products, make reasonable improvements to product technical solutions. While meeting the requirements of users, our design not only guarantees the current use, but also takes into account long-term maintenance (such as the replacement cost of spare parts, convenient operation and long-term operation of the machine, etc.). Maximum protection of customer interests.
Second. on sale:
1. Sign contracts in accordance with relevant national laws and regulations. Once the contract is signed, we strictly abide by the terms of the contract to fulfill our rights and obligations. If there is improvement in production, it must be notified in advance and negotiated.
2. During the production and construction process, we proactively report the production progress, communicate with the customer project situation at any time, adjust and optimize the production plan to ensure timely, in place, accurate and feasible.
3. When handing over the equipment, communicate the relevant precautions to the customer in time. On-site professional training and other work, free commissioning, and guide installation. Make customers do it, use it skillfully, use it precisely.
1. During the operation of the customer's compressor, we provide comprehensive systematic nanny-style services such as consulting, design, and planning to make the customer's compressor operation reasonable, economical and reliable.
2. Establish perfect after-sales service, implement "one machine and one file" for files, and "three guarantees" for product quality for one year, implement regular telephone return visits, and regular staff to track services on site.
Where our company sells the mainframe lifetime service, the warranty period is one year (except for wearing parts). The product has quality problems caused by manufacturing reasons during the three-guarantee period. We implement return, replacement, and repair for the customer until the customer is satisfied. All costs incurred to deal with quality problems caused by manufacturing reasons are borne by our factory.
Receive a written fax from the user, arriving within 24 hours within 1000 kilometers and 48 hours beyond 1000 kilometers. Professional engineers provide and implement professional, fast and efficient services.
4. For long-term cooperation, we provide high-quality, competitively-priced spare parts for compressors already sold.
After many years of hard work and continuous improvement, various types of high, medium and low pressure compressors produced by our company have been widely used in hydropower stations, ships, military, scientific research, chemicals, machinery, mining, metallurgy, shipbuilding, light industry. , Petroleum, food, beverage, textile, rubber, electronic instrumentation, refining, CNG filling stations and other fields. Complete specifications and varieties, convenient installation, easy maintenance and reliable performance. The compressor medium is air, hydrogen, cracked gas, nitrogen, nitrogen hydrogen, carbon dioxide, methyl chloride gas, mine gas, coal gas, natural gas, petroleum gas and helium, neon, argon, krypton, xenon, krypton and other rare gases. The high-pressure compressor series represented by complete sets of compressors for power stations, military compressors, and CNG filling stations is well-known throughout the country. In terms of foreign trade, with the cooperation of many cooperative trading companies, we have exported to the European Union, the Far East, the Middle East, Southeast Asia, Africa, etc area.
To this end, all employees of our company express their gratitude to all Chinese and foreign friends who have helped us, and sincerely invite people from all walks of life to come to visit the factory in Bengbu.